# HawkOpen — Questions and answers (English)
> Short, checked answers about email tracking, read receipts, campaigns, documents and signatures, plans, privacy and the law. Each answer says what the product does today.
> This information is general and concerns the features of HawkOpen (TriStiX S.L.). It is not individual legal advice or an assessment of whether a specific campaign or document complies with the law. Customers make their own decisions about their activities and, where needed, consult a qualified specialist. This does not limit any rights they have under mandatory law.
URL: https://hawkopen.com/en/faq
JSON: https://hawkopen.com/en/faq.json
Checked: 2026-11-13
## Email polls
How HawkOpen polls work in any mail app, which plan has them, and how they keep security scanners from voting.
URL: https://hawkopen.com/en/faq/polls
### Is there a free tool for polls inside an email?
URL: https://hawkopen.com/en/faq/polls/free-email-poll-tool
Not in HawkOpen: polls are part of the Business plan. You can try them with HawkOpen Intro, €1 for the first 20 days with full Business access. From day 21, Business continues with yearly billing at €90 a year plus VAT and renews every year until canceled. You can choose monthly billing at €11/month instead.
A HawkOpen poll is one question with a few answer options. You get one link per option to put in your email; the recipient clicks an answer and confirms it on a short page, and the results appear in your dashboard.
If you need a long survey with many questions, a general form or survey tool is a better fit. HawkOpen polls are meant for quick answers inside an ordinary email, such as choosing a date.
Related questions: [Can I put a poll in an Outlook email?](https://hawkopen.com/en/faq/polls/put-a-poll-in-an-outlook-email), [Why do email poll results show votes for every option, and how do I avoid bot votes?](https://hawkopen.com/en/faq/polls/why-do-email-polls-get-bot-votes), [How does the HawkOpen Intro offer work?](https://hawkopen.com/en/faq/pricing/how-does-hawkopen-intro-work)
Checked: 2026-11-11
### Why do email poll results show votes for every option, and how do I avoid bot votes?
URL: https://hawkopen.com/en/faq/polls/why-do-email-polls-get-bot-votes
Security scanners in company mail systems open every link in an email, so a poll that counts a click as a vote gets a vote for every option. In HawkOpen a poll link only opens a confirmation page; the vote counts when the person presses the confirm button.
Scanners follow links but do not press buttons on the page, so they leave no vote. A repeated vote from the same voter is not counted twice; the person sees that their vote was already recorded. Without a personal voter code in the link, HawkOpen tells voters apart by their connection, so two people on the same office network may count as one voter.
For link clicks in ordinary emails, HawkOpen labels likely scanner clicks instead of counting them as people. Polls are part of the Business plan.
Related questions: [Is there a free tool for polls inside an email?](https://hawkopen.com/en/faq/polls/free-email-poll-tool), [Why was my link clicked seconds after I sent the email?](https://hawkopen.com/en/faq/accuracy/link-clicked-seconds-after-sending)
Checked: 2026-11-11
### Can I put a poll in an Outlook email?
URL: https://hawkopen.com/en/faq/polls/put-a-poll-in-an-outlook-email
Yes. Create the poll in HawkOpen, copy the link for each answer and paste the links into your Outlook email. Because they are ordinary links, they work in Outlook on the web, in the desktop app and in any other mail app. Polls are part of the Business plan.
Step by step: in the HawkOpen dashboard open Polls, write the question and the answer options and save. HawkOpen shows a vote link for each option. In Outlook, write the answers as text and link each one to its vote link, then send the email as usual.
When someone clicks an answer, a short page asks them to confirm the vote, which keeps security scanners from voting. Results are counted in your HawkOpen dashboard. Outlook’s own voting buttons are a different feature that works only between Outlook users.
Related questions: [Why do email poll results show votes for every option, and how do I avoid bot votes?](https://hawkopen.com/en/faq/polls/why-do-email-polls-get-bot-votes), [Is there a free tool for polls inside an email?](https://hawkopen.com/en/faq/polls/free-email-poll-tool)
Checked: 2026-11-11
### How do I add a poll to an email in Gmail or another mail app?
URL: https://hawkopen.com/en/faq/polls#add-a-poll-to-an-email
On the Business plan: create the poll in HawkOpen with one question and 2 to 6 answers, copy the link HawkOpen gives for each answer, and put the links into your email as text or buttons. They are ordinary links, so they work in Gmail, Outlook, Apple Mail and other mail apps.
When a recipient clicks an answer, a short page asks them to confirm, and only the confirmation counts as a vote. For a yes/no question, create a poll with the answers “Yes” and “No”. Results appear in your HawkOpen dashboard.
Related questions: [Can I put a poll in an Outlook email?](https://hawkopen.com/en/faq/polls/put-a-poll-in-an-outlook-email), [Is there a free tool for polls inside an email?](https://hawkopen.com/en/faq/polls/free-email-poll-tool), [Can a poll allow several answers or a free-text answer?](https://hawkopen.com/en/faq/polls#poll-multiple-choice-and-text)
Checked: 2026-11-11
### Can a poll allow several answers or a free-text answer?
URL: https://hawkopen.com/en/faq/polls#poll-multiple-choice-and-text
No. A HawkOpen poll is one question with a single choice among 2 to 6 answers; recipients cannot pick several or write their own text.
For several questions, create several polls; for written answers, ask recipients to reply to the email or use a form tool. Polls are part of the Business plan.
Related questions: [How do I add a poll to an email in Gmail or another mail app?](https://hawkopen.com/en/faq/polls#add-a-poll-to-an-email), [Is there a free tool for polls inside an email?](https://hawkopen.com/en/faq/polls/free-email-poll-tool)
Checked: 2026-11-11
### Are poll answers anonymous, or can I see who voted for what?
URL: https://hawkopen.com/en/faq/polls#poll-anonymous-or-named
You see only the number of votes and the percentage for each answer, not names or email addresses. To stop double voting, HawkOpen keeps a coded fingerprint of the voter’s connection (or of a voter code in the link), which it does not show to you.
So the results are anonymous to you, but the fingerprint comes from the connection, and two people on the same office network may count as one voter. Do not promise recipients complete anonymity.
Related questions: [Where do I see poll results, and can I export them?](https://hawkopen.com/en/faq/polls#poll-results-and-export), [Why do email poll results show votes for every option, and how do I avoid bot votes?](https://hawkopen.com/en/faq/polls/why-do-email-polls-get-bot-votes)
Checked: 2026-11-11
### Where do I see poll results, and can I export them?
URL: https://hawkopen.com/en/faq/polls#poll-results-and-export
In the HawkOpen dashboard, under Polls: each poll shows the votes and the percentage for each answer and the total. There is no export file; copy the numbers if you need them elsewhere.
Polls are part of the Business plan.
Related questions: [Are poll answers anonymous, or can I see who voted for what?](https://hawkopen.com/en/faq/polls#poll-anonymous-or-named), [Can I close a poll or set an end date?](https://hawkopen.com/en/faq/polls#poll-closing-date)
Checked: 2026-11-11
### Can I close a poll or set an end date?
URL: https://hawkopen.com/en/faq/polls#poll-closing-date
No. A HawkOpen poll has no end date and cannot be closed; its links keep accepting votes. If timing matters, state the deadline in your email and read the results at that time.
Polls are part of the Business plan.
Related questions: [Where do I see poll results, and can I export them?](https://hawkopen.com/en/faq/polls#poll-results-and-export), [How do I add a poll to an email in Gmail or another mail app?](https://hawkopen.com/en/faq/polls#add-a-poll-to-an-email)
Checked: 2026-11-11
### Can I embed a Google Forms, Microsoft Forms or Doodle poll in an email?
URL: https://hawkopen.com/en/faq/polls#embed-forms-or-doodle-in-email
HawkOpen does not embed other services’ forms. Most mail apps do not run embedded forms anyway, so the usual way is a link to the form in the email. HawkOpen’s own poll works the same way: one link per answer, with a confirmation page.
HawkOpen polls are part of the Business plan.
Related questions: [How do I add a poll to an email in Gmail or another mail app?](https://hawkopen.com/en/faq/polls#add-a-poll-to-an-email), [Can I put a poll in an Outlook email?](https://hawkopen.com/en/faq/polls/put-a-poll-in-an-outlook-email)
Checked: 2026-11-11