HawkOpen · Journal
Published articles from HawkOpen about communication and the evidence behind it.
Under eIDAS Article 25 an e-signature can’t be refused just for being electronic. When an “I accept” click or a simple e-signature is enough, and when not.
Read article →: Simple electronic signature or an “I accept” click? When it is enough under eIDAS Article 25, and when it is notHow consent-based email tracking works step by step: collecting and recording consent, untracked copies, withdrawal, and what European regulators say.
Read article →: Email tracking with the recipient’s consent: how it works in practiceTime spent on a proposal’s pricing page is a clue, not a verdict. How PDF page tracking works, what the patterns mean and which conclusions go too far.
Read article →: Proposal and PDF tracking: how to read time per page without overreading itOpen rates mislead since Apple and Gmail proxies. How to measure client emails by reply rate, time to first reply and replies per template, with examples.
Read article →: Reply rate instead of open rate: how to measure emails to clientsApple Mail Privacy Protection and Gmail’s image proxy load images without a reader. How false opens look, how to spot them and what to measure instead.
Read article →: Apple Mail Privacy Protection and Gmail’s image proxy: why your open rate is inflated and how to spot itAn email “open” only means an image was loaded. What read receipts, tracking pixels, clicks and replies really prove in 2026, and what they don't.
Read article →: How to tell if someone read your email in 2026: what an “open” really means