How does HawkOpen Intro work?
HawkOpen charges €1 + VAT now for the first 20 days. From day 21, Business continues with yearly billing at €90 a year plus VAT and renews every year until canceled. You can choose monthly billing at €11/month instead. Cancel during Intro to prevent renewal. Mandatory withdrawal and refund rights remain unaffected.
Which mailboxes does HawkOpen work with?
Gmail and Outlook connect through your Google or Microsoft login; Yahoo and other mailboxes connect through IMAP/SMTP. HawkOpen is in a controlled launch, so each provider connection is verified before it is offered in production.
Which browsers are supported?
There are extension builds for Chrome and for Firefox 109 or later. The Chrome build is also intended for Edge, Brave and Opera. It works in Gmail, Outlook on the web and Yahoo Mail.
How does email open tracking work?
Once your company’s owner or administrator has switched tracking on, HawkOpen adds a unique 1×1 image URL for each recipient whose consent to tracking is recorded; others get an ordinary email. When that URL is requested, HawkOpen records and classifies a technical open signal. It may come from a person, privacy proxy, scanner or unknown client; it is not proof of reading.
How accurate is open tracking?
Tracking-pixel and tracked-link requests are technical signals. Apple Mail Privacy Protection, image proxies, caching, bots and security scanners can cause false or ambiguous events.
Is the HawkOpen electronic signature legally valid?
HawkOpen supports a simple, non-qualified electronic-signature process with an audit trail and Evidence Report. Electronic evidence may have legal effect, but this does not establish equivalence with a handwritten or qualified signature or suitability for every legal act. Applicable law and form requirements must be assessed for each use.
Can I cancel anytime?
Yes. Cancellation is scheduled for the end of the paid period; during Intro it prevents renewal on day 21. No voluntary refunds are offered after a service period begins, except where mandatory law or an applicable withdrawal right requires otherwise.
Will recipients know their email is tracked?
Yes. The tracking image is not visible, but every tracked email ends with the notice “This message contains HawkOpen tracking elements.” and the link “Do not track my activity”, with which the recipient refuses tracking by that company. HawkOpen tracks only recipients whose consent is recorded, and that link lets them withdraw it later. Every email, tracked or not, also ends with “Do not send me messages”.