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Only an administrator can: in the Google Admin console, in the Gmail user settings under Email read receipts, they allow receipts and choose for which addresses. After that, users request a receipt in each message under More options.
Checked:
The administrator can allow receipts only within the organisation or also for outside addresses. A change can take a while to reach all users. Even when it is on, a recipient can refuse, and many outside mail programs never send a receipt.
HawkOpen does not depend on this setting. You can connect a Workspace account with Sign in with Google and track image loads and clicks of recipients who consented to tracking by your company; they are signals, not proof of reading.
You can get three signals: a read receipt, if the recipient agrees to send one, a tracking image and a tracked link. None of them proves reading; only a reply or another deliberate action does, and HawkOpen rates opens and clicks as at most “likely” human.
Use an email tracker. With the HawkOpen extension in Gmail (Chrome or Firefox), the copy of each recipient who consented to tracking gets an invisible image and tracked links; the free plan has no limit on tracked opens and tracks link clicks in 10 emails a month.
Yes. In Outlook you can request a read receipt for one message or for every message, but the recipient can refuse and many programs never send one. Where the option appears depends on your Outlook version and account type.
A read receipt depends on the recipient: their program has to support it and they, or their settings, have to agree to send it. Personal Gmail, Apple Mail and many phone apps do not answer Outlook’s requests, and an organisation can block receipts for outside senders.
A read receipt is a short automatic message that the recipient’s mail program sends back when they open your email, if the program supports it and the recipient agrees. You set it up in your mail program, not in HawkOpen, which does not use read receipts.
A delivery receipt says the recipient’s server accepted the message; a read receipt says the recipient’s program reported an opening, if they agreed; open tracking records that a tracking image was loaded, with no answer from the recipient’s program, and HawkOpen uses it only for recipients who consented to it. None of them proves that a person read the email.
Sometimes. The request travels with the email, but a receipt comes back only if the recipient’s program supports it and they agree; personal Gmail and many phone apps do not send receipts at all. A tracking image does not depend on the provider, but has limits of its own.
Not reliably. A server may know that a message in a mailbox was marked as read, but not that a person read it, and no setting can force a recipient to confirm. Thunderbird can request a return receipt, which the recipient can refuse.
Not with HawkOpen. It tracks only recipients whose consent is recorded for your company, and every email it tracks ends with a visible notice that it contains tracking elements, with the link “Do not track my activity”; no plan or setting removes it.
In your mail program. In classic Outlook for Windows go to File, Options, Mail, Tracking and choose never to send a read receipt; Outlook on the web has a similar choice under Mail, Message handling. This stops receipts, but not tracking images.
In Outlook, open Options in a new message and request a delivery receipt or a read receipt; Gmail offers read receipts only in Workspace accounts. The surest way is to ask the recipient to confirm by replying.
Read receipts are controlled by the mail system: in Exchange and Microsoft 365, an administrator can stop receipts going to or coming from outside the organisation, or route them elsewhere. Only that administrator can change it; HawkOpen does not use or alter read receipts.
Not very reliable: a receipt arrives only if the recipient’s program supports it and they agree, and it can be sent when a message is merely previewed or marked as read. Whether a request feels rude depends on the relationship; many people find a receipt on routine emails pushy.
A read receipt is a short message with little more than the time. HawkOpen shows, for each request, its time, category and rule codes, the technical identification the request carried and at most the country of the network, never a city, a street or who the person is.
No. A read receipt always depends on the recipient’s program and choice. HawkOpen does not use receipts; it records requests for a tracking image and clicks on tracked links, which have their own limits, and every tracked email says it is tracked.
Apple Mail on iPhone has no option to request read receipts. HawkOpen has no iPhone app either: it tracks emails you send from the HawkOpen dashboard or with the browser extension on a computer.
Usually not: Gmail, for example, handles receipts only for individual accounts, and a group address has no single reader. HawkOpen avoids the problem by sending each recipient their own copy from the dashboard or a campaign; it cannot tell apart people behind one group address.