Log in Coming soon
Start for €1 + VAT Coming soon
Yes. Every email that HawkOpen tracks ends with the notice “This message contains HawkOpen tracking elements.” and the link “Do not track my activity”, with which the recipient refuses tracking by your company. HawkOpen tracks a recipient only when a consent of that person for your company is recorded.
Checked:
The tracking image itself is invisible, so HawkOpen adds the notice whenever an email carries a tracking pixel or tracked links. An email sent without tracking, for example to a recipient without a recorded consent, gets no notice.
No setting, plan or option removes the notice from a tracked email.
Where rules that require consent apply, tracking may start only after that consent has been obtained. The link in the message lets the recipient withdraw consent later.
Yes. In your settings you can list addresses, whole domains and countries that HawkOpen never tracks. Emails to them are sent without a tracking pixel or tracked links.
Only if the sender used a tracking tool, and even then they see that an image in the email was loaded or a link was clicked, not that you read it. Apple Mail, mail provider proxies and security scanners can load that image without you.
It is not a scam, but it does collect data about the recipient, which is why HawkOpen tells them. Tracking records that an image was loaded or a link was clicked; HawkOpen tracks a recipient only with a recorded consent for the sending company, shows the result as an estimate, adds a notice to every tracked email and lets the recipient refuse tracking.
With HawkOpen the recipient is always told: every tracked email ends with a notice and a link to turn tracking off, and it cannot be removed. Whether informing is enough is a separate question: the Spanish and French data protection authorities say a tracking pixel generally also needs the recipient’s prior consent.
HawkOpen does not offer hidden tracking. A recipient without a recorded consent gets an email with no tracking pixel and no individually tracked links, and a tracked email ends with a notice that cannot be removed. A notice does not by itself make tracking permissible, and some professional rules require the other side’s prior informed consent.
No. No setting, plan or option removes or edits the notice in an email that carries a tracking pixel or tracked links. The notice informs the recipient; it is not consent, and removing it or never showing it would not make the measurement permissible.
A page of the company that sent the email. Opened through the link “Do not track my activity”, it refuses tracking by that company at once, deletes what was measured before and offers the button “I agree after all”; opened through “Do not send me messages”, it changes nothing until the recipient chooses a button: “Do not track my activity” or “Do not send me messages”, which stops further mail from that company. From there a link leads to the HawkOpen privacy page, which covers every sender.
On the HawkOpen privacy page for recipients, linked from the page behind the links at the end of a HawkOpen email, after confirming the address with an 8-digit code sent to it. The recipient can download, once per code, a file with the data about that address, or request erasure; erasure is then carried out for every HawkOpen sender that holds data about the address, and further sending to it is stopped.
The recipient is marked as having refused tracking, and your company is told, also through a webhook event if you use webhooks. You can keep writing to them as usual: HawkOpen sends your emails to that address without a tracking pixel, without tracked links and without the notice.
Mostly that Apple loaded the images in advance through its own servers, not when or whether you read the email. HawkOpen classifies such a load as an Apple privacy proxy, not as human activity.
HawkOpen guesses the language from common words and letters in the text of your email and picks English, Polish, German, Spanish, French, Italian or Portuguese. When it is unsure it uses English; an email in another language, or one that mixes languages, may get English or a language that shares common words.
HawkOpen adds the tracking pixel, the tracked links and the notice to the HTML version of an email, all in the same step. An email sent only as plain text cannot carry a tracking image.
A signature can carry a tracking image or tracked links like any other part of an email. HawkOpen’s free signature generator works only in your browser and adds no tracking, and the short “Sent with HawkOpen” line that Free adds to emails with a chosen look is a plain link without a tracking image.
Write to HawkOpen through the contact details on its Terms / Imprint page. HawkOpen’s terms forbid unsolicited bulk messaging and unlawful surveillance; there is no separate abuse form yet.
The sender is the person or company in the email’s From field: HawkOpen sends through the sender’s own mailbox, not in its own name. The page behind the links “Do not track my activity” and “Do not send me messages” at the end of the email also names the company that sent it through HawkOpen. Opening “Do not track my activity” refuses tracking by that company at once; opening “Do not send me messages” changes nothing until the recipient chooses.
Point the person to the HawkOpen privacy page for recipients, linked from the page behind the links at the end of every HawkOpen email. After confirming their address there, they can request erasure, and HawkOpen carries it out in every sender account that holds data about the address, including yours.
Reply and ask the sender to stop, or block the address or mark the email as spam in your mail app. An email sent through HawkOpen ends with the link “Do not send me messages”, which stops further mail from that company; you can also request erasure on the HawkOpen privacy page, which stops further sending to your address from every HawkOpen sender.
From a sender you know, usually yes. In an email sent through HawkOpen the link “Do not send me messages” first opens a page; nothing changes until you press the button, and then that company sends you no further messages through HawkOpen.