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HawkOpen for business: know when a client is really reading

For recipients who agreed to tracking, HawkOpen shows whether a proposal, PDF or email campaign was likely opened by a person or by a scanner. It reminds you when a client goes quiet, measures, with the client’s consent, the time spent on each page of a document and lets clients accept and sign a proposal in the browser. It works with Gmail, Outlook and any IMAP mailbox.

Start for €1 + VAT Coming soonSee the problems

HawkOpen for individuals: all problems and solutions

How do I know if a client opened my proposal?

You know when the proposal reached a person, not a scanner.

Apple Mail, image proxies and antivirus filters are labelled separately.

  1. You send the proposal from Gmail
  2. The client’s company security filter checks the emailscanner
  3. Apple’s servers fetch the images in advanceproxy
  4. The client opens the email on their computerperson
  5. You call while the proposal is freshresult
How it works

When should I follow up with a client who hasn’t replied?

The reminder arrives on its own when nobody replies.

No calendar to watch, and no following up too early.

  1. You send a quote and set a 3-day reminder
  2. The client opens the quoteperson
  3. No reply
  4. HawkOpen reminds you: write againresult
How it works

How can I tell if a client read my PDF proposal?

With the client’s consent, you see the time spent on every page of the document.

You know whether the client read the pricing or just the cover.

  1. You send a link to the PDF instead of an attachment
  2. Page 1: 15 secondsperson
  3. Page 4, pricing: 2 minutes 40 secondsperson
  4. Link opened on another device: the proposal was passed onperson
  5. You call and talk about the priceresult
How it works

How can I get a proposal accepted and signed faster?

The client accepts and signs the proposal in the browser.

A simple electronic signature with an evidence report.

  1. You send the proposal with an accept button
  2. The client confirms their identity with a code from the emailperson
  3. The client accepts the proposalperson
  4. Signature with an evidence report and the document hashresult
How it works

Why does my email tracker show opens that never happened?

You separate people from Apple Mail, proxies and scanners.

Every event has the code of the rule that classified it.

  1. Link scanner in Microsoft 365scanner
  2. Apple Mail Privacy Protectionproxy
  3. Gmail image proxyproxy
  4. Likely a personperson
  5. In your stats: one real openresult
How it works

Who actually read my email campaign?

Every recipient gets a separate email, tracked if they agreed.

Up to 500 recipients in one batch on the Business plan.

  1. You send a campaign to 240 clients
  2. Scanners at 31 companies check the linksscanner
  3. 38 people open, 12 clickperson
  4. A list of people to call tomorrowresult
How it works

What if a client says they never accepted my proposal?

Every client action has a signed receipt.

Anyone can check it on a public verification page.

  1. You send the proposal with an accept button
  2. The client confirms their identity with a code from the emailperson
  3. The client accepts the proposalperson
  4. Receipt with an Ed25519 digital signatureresult
  5. Anyone can check it on the verification pageresult
How it works

Sample events. An open is a technical signal, not proof that someone read your email; HawkOpen shows where it came from.

The counter says “7 opens”. HawkOpen says who it was.

On the right is what an ordinary open counter shows. Move the slider to the right and HawkOpen rates each of those events: the person comes forward, and the noise fades into the background.

Ordinary counter

7 opens

Looks like a lot of interest.

HawkOpen

  • 1 likely a person
  • 4 Apple Mail and image proxies
  • 2 security scanners

Probably one person opened the email. That’s who you call.

Illustrative example. Every event in the dashboard shows the code of the rule that classified it.

What a basic email tracker won’t give you

  • Every open, explained

    A person, Apple Mail, a proxy or a scanner: every event shows the code of the rule that classified it.

  • Every open, not just the first

    Even on the free plan, you see every open with its verdict, with no limit.

  • Your mailbox and your browser

    Gmail, Outlook, Yahoo and any IMAP mailbox. Chrome, Edge, Brave, Opera and Firefox.

  • Documents, proposals and signatures together

    Time on PDF pages, proposal acceptance and a simple electronic signature in one tool.

  • Fair to the recipient

    HawkOpen tracks only recipients who agreed. Every tracked email has a notice in the footer with the link “Do not track my activity”, and the recipient can also refuse tracking in their own portal.

  • Protection for you too

    The extension removes tracking pixels from the emails you receive.

How do I know if a client opened my proposal?

If the client agreed to tracking, HawkOpen shows whether your proposal was likely opened by a person or only by a security scanner or Apple Mail’s servers: every open gets a category and the code of the rule that classified it.

Ordinary tools say “opened 6 times”, even though machines made half of those opens: Apple Mail fetches images in advance, and security filters click links before a person does. You call at the wrong moment, or not at all.

HawkOpen checks every event against more than 40 named rules and shows where each one came from: likely a person, a proxy, a scanner or you yourself.

You count only what a person did, and the history shows the reason behind every verdict.

How it works

You know when the proposal reached a person, not a scanner.

  1. You send the proposal from Gmail
  2. The client’s company security filter checks the emailscanner
  3. Apple’s servers fetch the images in advanceproxy
  4. The client opens the email on their computerperson
  5. You call while the proposal is freshresult

When should I follow up with a client who hasn’t replied?

Set a reminder in HawkOpen when you send: if the client doesn’t reply within the time you choose, HawkOpen lets you know, and if they reply, the reminder disappears (Pro and Business plans).

Once the proposal is sent, the guessing starts: follow up tomorrow or next week? Too early looks pushy; too late and the client picks someone else.

You set a reminder when you send. If no reply arrives within the time you chose, HawkOpen tells you: it never sends anything to the client on your behalf. When the client replies, the reminder disappears.

On the Pro and Business plans, HawkOpen detects replies in IMAP/SMTP mailboxes.

How it works

The reminder arrives on its own when nobody replies.

  1. You send a quote and set a 3-day reminder
  2. The client opens the quoteperson
  3. No reply
  4. HawkOpen reminds you: write againresult

How can I tell if a client read my PDF proposal?

Send the PDF as a HawkOpen link instead of an attachment: you’ll see whether someone else opened the link and, if the client agrees on the page, how long they spent on each page.

An email attachment disappears from view. You don’t know whether anyone opened it, how much they read or whether they forwarded it to their manager.

Instead of an attachment, you send a link to the PDF. HawkOpen measures the time on each page (once the client agrees on the page) and shows when someone else opens the link.

We accept files only after antivirus scanning; this feature works when scanning is switched on.

How it works

With the client’s consent, you see the time spent on every page of the document.

  1. You send a link to the PDF instead of an attachment
  2. Page 1: 15 secondsperson
  3. Page 4, pricing: 2 minutes 40 secondsperson
  4. Link opened on another device: the proposal was passed onperson
  5. You call and talk about the priceresult

How can I get a proposal accepted and signed faster?

With HawkOpen, the client accepts and signs your proposal in the browser after confirming their identity with a code sent by email; every action gets a signed receipt, and the signature is a simple electronic signature (eIDAS).

Printing, scanning and sending back takes days, and the proposal goes cold in the client’s inbox.

The client gets their own link with a one-time code. They can accept the proposal, book a meeting, ask a question, fill in a form or confirm receipt. Every action gets a signed receipt.

The signature is a simple electronic signature (eIDAS), not a qualified one. The evidence report describes what it confirms and what it does not.

How it works

The client accepts and signs the proposal in the browser.

  1. You send the proposal with an accept button
  2. The client confirms their identity with a code from the emailperson
  3. The client accepts the proposalperson
  4. Signature with an evidence report and the document hashresult

Why does my email tracker show opens that never happened?

False opens come from Apple Mail Privacy Protection, image proxies and security scanners; HawkOpen identifies them with more than 40 named rules and separates them from opens likely made by a person.

Since Apple Mail started fetching images in advance and companies started scanning every link, an “open” in an ordinary counter often has nothing to do with a person.

HawkOpen checks every event against more than 40 named rules: Apple Mail Privacy Protection, the Gmail, Microsoft and Yahoo image proxies, security scanners, link previews and AI agents.

Instead of one number, you see categories and the reason for each verdict. The top verdict is “likely a person”, because only the recipient’s own action, such as a reply, is certain.

How it works

You separate people from Apple Mail, proxies and scanners.

  1. Link scanner in Microsoft 365scanner
  2. Apple Mail Privacy Protectionproxy
  3. Gmail image proxyproxy
  4. Likely a personperson
  5. In your stats: one real openresult

Who actually read my email campaign?

HawkOpen sends a separate copy of your campaign to each recipient (up to 500 per batch on the Business plan), tracked for those who agreed to tracking, and separates scanner clicks from human clicks, so you know who to call.

In campaigns, scanners can “click” every link, so the results look great and nobody calls. You don’t know who is worth contacting.

HawkOpen sends a separate copy to each recipient, so events are matched to the right person. Scanner clicks are kept apart from human clicks.

Results go to your contacts in the CRM and into weekly and monthly reports.

How it works

Every recipient gets a separate email, tracked if they agreed.

  1. You send a campaign to 240 clients
  2. Scanners at 31 companies check the linksscanner
  3. 38 people open, 12 clickperson
  4. A list of people to call tomorrowresult

What if a client says they never accepted my proposal?

HawkOpen records every client action on a proposal with the server time, a hash of the document and an Ed25519 signature that anyone can check on a public verification page.

A month later, the client remembers it differently: they never got the proposal, never accepted that version, didn’t know about the deadline. A screenshot of an email settles nothing.

HawkOpen records every client action on the proposal with the server time, a hash of the document and an Ed25519 digital signature. The public keys are published, and the receipt can be checked on the verification page.

This is electronic evidence with clearly described limits, not a qualified trust service.

How it works

Every client action has a signed receipt.

  1. You send the proposal with an accept button
  2. The client confirms their identity with a code from the emailperson
  3. The client accepts the proposalperson
  4. Receipt with an Ed25519 digital signatureresult
  5. Anyone can check it on the verification pageresult

Get started in 10 minutes

  1. Connect your mailbox

    Sign in with your Google or Microsoft account, or connect any IMAP/SMTP mailbox. Add the extension to Chrome or Firefox.

  2. Send as usual

    Write in Gmail or Outlook in the browser. HawkOpen adds tracking separately for each recipient who agreed to it, once your company’s owner or administrator has switched tracking on. You send a proposal or PDF as a link.

  3. Act on the signals

    The dashboard shows who read, for how long and what they clicked. Reminders tell you who to contact.

Which plan for your business

Business

€7.50 / mo + VAT

Unlimited mailboxes and history, campaigns of up to 500 recipients, proposals with acceptance, surveys, CRM, reports, webhooks. Billed €90 a year plus VAT (you save €42), or €11 billed monthly.

Choose Coming soon

Pro

€4 / mo + VAT

3 mailboxes, one year of history, reply detection, reminders, scheduled sending. Billed €48 a year plus VAT (you save €24), or €6 billed monthly.

Choose Coming soon

Compare all plans

Questions

Does HawkOpen work with Outlook and a company mailbox?

Yes. Gmail and Outlook connect when you sign in with Google or Microsoft, and other mailboxes connect through IMAP/SMTP. The extension works in Gmail, Outlook on the web and Yahoo Mail.

Can the client see that I’m tracking the email?

HawkOpen tracks a client only after their consent is recorded, and every tracked email has a short notice in the footer with the link “Do not track my activity”. Tracking is a technical signal and we present it as one: we don’t claim that an open proves the email was read.

How is HawkOpen different from Mailtrack?

It works not only in Gmail and Chrome, but also in Outlook, Yahoo and IMAP mailboxes, and in Firefox. For every open it shows a category and a rule code, and it also tracks time on PDF pages (with the reader’s consent) and proposals with acceptance.

How much does HawkOpen cost for a business?

Pro costs €48 a year (€4 a month, 33% less than paying monthly) or €6 a month, plus VAT, and Business €90 a year (€7.50 a month, 31% less than paying monthly) or €11 a month, plus VAT. To start, you can get 20 days of Business for €1 + VAT.

Try it on your own proposals

20 days of the Business plan for €1 + VAT. Then Business for a year at €90 plus VAT, or €11 a month if you choose monthly billing, unless you cancel before then.

Start for €1 + VAT Coming soon